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Fraud Protection
Protecting yourself from fraud
It's unfortunate, but fraudsters prey on unsuspecting merchants. Staying tuned into your business and utilizing the fraud protection tools we provide will help protect you!
Why is AVS important?
AVS (or Address Verification Service) is one of the easiest ways to add legitimacy to any card-not-present sale. You can get a real-time address check through the AND gateway.
Large orders and suspicious transactions
Fraudsters prey on human emotion. When receiving large orders, many merchants get excited and skip important fraud mitigation steps. Always be alert and trust your gut.
How does CVV work?
Comparing the customer-provided CVV to the value on file with their bank is a great fraud detection tool. Cloned or stolen cards won't have the value, and would decline.
Accepting international sales
Accepting international sales is inherently riskier. AVS is less reliable, communication barriers arise, and fraud is common. Exercise extreme caution with foreign payments.
Reviewing your sales on a daily basis
The only thing worse than fraud is more fraud! By staying on top of your daily sales and reports, you can spot anomalies early and contain a potentially costly fraud situation.
Unauthorized refunds
A common scam is to use a stolen card to process a large sale, then ask the merchant for a refund on a different card. Always be suspicious of large refunds.
Deceptive customers
It's unfortuante, but merchants are regularly victimized by a small subset of deceptive customers. Lookout for common scams, and don't fall victim to fast-talking customers.
IP and domain blocking
You may find yourself being targeted by a fraudster. If so, you can block specific IP addresses, email domains, countries/regions, and more from within your AND gateway.
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